Quality Management System

NCR & CAPA

Non-Conformance Report and Corrective / Preventive Action Management

Drive Continuous
Quality Improvement

Turn your quality issues into opportunities for improvement. NCR & CAPA System ensures that defects are systematically tracked, analyzed, and permanently resolved.

Centralized Defect Tracking
Never lose sight of a non-conformance again.
Automated CAPA Workflow
Seamless collaboration across departments to find root causes.
NCR Dashboard CAPA Workflow
Compliance
Audit-Ready Records

Core Capabilities

Discover the key modules designed to handle quality issues efficiently from end to end.

Non-Conformance Report (NCR)

Easily submit, categorize, and track product, process, or system non-conformities. Attach photographic evidence and notify responsible teams instantly.

Root Cause Analysis (RCA)

Determine the underlying cause of issues using built-in analysis frameworks, ensuring you fix the root problem rather than just the symptoms.

Action Implementation (CA/PA)

Define corrective and preventive action plans, assign task owners, and set deadlines. The workflow engine ensures all actions are completed on time.

Effectiveness Verification

Built-in review and verification processes to confirm that the implemented actions successfully resolved the issue without causing side effects.

Let us resolve your Quality Bottlenecks

Losing Track of Issues?

Stop using disconnected spreadsheets. Our centralized dashboard ensures no non-conformance falls through the cracks.

Delayed Corrective Actions?

Automated email alerts, escalation rules, and reminders keep task owners accountable and processes moving forward.

Ready to Transform?

Experience how Epsilon NCR & CAPA can streamline your quality management standard.

Epsilon AI Expert
สวัสดีครับ! ผมคือ AI ผู้ช่วยส่วนตัวของคุณ มีข้อมูลอะไรให้ผมช่วยค้นหาในระบบไหมครับ?